POMPEII3 JEWELRY

Money Back Guarantee

We want you to be completely satisfied with anything you purchase from us. If within 7 days from the time you receive your item you are not satisfied, return the item(s) for a full refund minus shipping. All items must be returned in the condition they were received. Products that have been altered by anyone other than us or badly damaged are non refundable.
* Please Note: Custom orders are non refundable.

Returning an item
If you would like to return an item please email us at returns@pompeii3.com for a

Return Authorization Number. No packages will be accepted if they do not contain an Return Authorization Number clearly marked on the outside of the shipping box. Please ship all returned merchandise through the United States Post Office (U.S.P.S.) and insure it for the full amount. This will protect you in cases where the item you ship is lost in transit. Please make sure to include the original invoice and gift box.
* All returned items not containing the original invoice are subject to delays and a 20% restocking fee.

Exchanges
We gladly except exchanges on items that have not been worn within 7 days of receiving the item. For exchanges and/or service work please contact our customer service department at (847)509-9317.

Refunds
Once we receive your item(s), your money will be refunded within 10 business days. Refunds on purchases made with a credit card will only be credited to the same card. Delivery charges are not refunded. Please allow one monthly billing cycle in order for your credit to appear. Customers returning a partial order will be refunded for the returned items only.

 

 

 

 

 

 

 

 

 

 

For Further Information, Please Contact support@pompeii3.com