We're here to help! If you have any questions about your order, products, repairs, or any other inquiries, please reach out to our Customer Support team.Email: [email protected]Phone: (847) 367-7022
Response TimeOur Customer Support team responds to all inquiries within 24 hours (excluding weekends and holidays in some cases). We answer messages in the order they are received to ensure every customer receives the attention they deserve.
Before Contacting UsTo help us provide the fastest and most accurate assistance, please follow these guidelines:
- Please send only one email per day regarding the same inquiry. Sending multiple emails may move your conversation further back in the queue, delay our response, or result in replies from different representatives.
- Please call only once per day regarding the same issue. Multiple calls for the same inquiry may delay the resolution process and could result in speaking with different representatives before your original request has been fully reviewed.
- If you have additional information to provide after submitting your inquiry, we recommend replying to your existing email rather than starting a new conversation.
We appreciate your patience and understanding as we work to provide every customer with timely, accurate, and personalized service.
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